Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us, If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
NOTICE
The buyer will pay the return shipping cost.
Shipping costs are already included in the total price of the part. This price will be the final price for shipping cost to the customer.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Return Due To Change Of Mind
GGA will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of the item and is returned to us in original packaging, unused, and in resalable condition.
The shipping cost included in the total price of the order will be deducted from the refund amount. Return shipping will be paid at the customer's expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
GGA will refund the value of the goods returned but will NOT refund the value of any shipping paid.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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Collapsible content
What are our shipping cost?
Shipping costs are already included in 90% of our parts. This price will be the final price for shipping cost to the customer. Shipping costs will apply to parts that require freight. The shipping price of the parts that require freight will be added at checkout.
What are our shipping time?
Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days
Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier selected. We are able to offer a more specific estimate when you are choosing your courier at the checkout.
Click to see our Shipping Policy
What is our handling time?
Orders are usually dispatched within 2 business days of payment of the order
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
What is the condition of our parts?
Our parts are in used, rust-free, and in A grade condition.
What is our return policy?
You can check our return policy here in the link :Return Policy
What is our refund policy?
You can check our refund policy here in the link :Refund Policy
Our privacy policy?
You can check our privacy policy here in the link Privacy Policy
Terms and Condition
You can check our terms and condition here in the link :Terms and Conditions
Ordering & Payment
Q: How do I know if a part will fit my vehicle?
A: Each part listing includes detailed compatibility information. If you're unsure, contact us with your VIN number for guaranteed compatibility verification.
Q: What payment methods do you accept?
A: We accept all major credit cards, debit cards, PayPal, and Apple Pay. All transactions are secured with SSL encryption.
Q: Can I reserve a part before purchasing?
A: Yes! Contact us to hold a part for 48 hours while you make your decision.
Shipping & Delivery
Q: How much is shipping?
A: FREE! We offer complimentary shipping across the continental United States.
Q: How long does delivery take?
A: Standard delivery is 3-5 business days. Parts ship within 2-3 days of order placement. You'll receive tracking information via email.
Q: Do you ship internationally?
A: Currently, we only ship within the continental United States. We're working on expanding internationally.
Quality & Testing
Q: How do you test your parts?
A: Every part undergoes rigorous inspection:
- Mileage verification
- Damage assessment
- Electrical component testing
- Error code scanning
- Rust inspection
- Paint condition evaluation
Q: Are your parts OEM?
A: Yes! All our parts are genuine OEM (Original Equipment Manufacturer) components removed from vehicles.
Q: What if the part doesn't work?
A: While rare due to our testing, if a part doesn't function properly, we offer a 14-day return period with full refund or replacement.
Returns & Refunds
Q: What's your return policy?
A: 14-day return period from delivery date. Parts must be in the same condition as received. We provide prepaid return labels.
Q: How long do refunds take?
A: Refunds are processed within 2-3 business days of receiving the returned part. Your bank may take additional 3-5 days to show the credit.
Q: Can I exchange instead of return?
A: Absolutely! We'll expedite shipping on your replacement part.